Terms & Conditions

1. Acceptance of Terms

By accessing and using the website overalllogistics.com (the "Website") operated by OverAll Logistics Solution (OALS), you accept and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must not use this Website.

These Terms constitute a legally binding agreement between you and OALS. We reserve the right to modify these Terms at any time without prior notice. Your continued use of the Website after any changes constitutes acceptance of the revised Terms.

2. Definitions

• "OALS," "Company," "we," "us," or "our" refers to OverAll Logistics Solution, its owners, employees, agents, and affiliates.
• "User," "you," or "your" refers to any individual or entity accessing or using this Website.
• "Services" refers to all logistics, transportation, warehousing, packaging, escort, and related services offered by OALS.
• "Content" refers to all text, images, graphics, data, and materials displayed on this Website.

3. Use of Website

You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Website. Prohibited behavior includes:

• Using the Website to transmit or distribute malicious software, viruses, or harmful code.
• Attempting unauthorized access to any part of the Website, its server, or any connected database.
• Using automated means (bots, crawlers, scrapers) to extract data without our express written consent.
• Posting false, misleading, or fraudulent information through our contact forms.
• Using the Website in any way that violates applicable Indian laws and regulations.

4. Intellectual Property Rights

All content on this Website, including but not limited to text, logos, graphics, images, design, layout, and source code, is the exclusive intellectual property of OverAll Logistics Solution (OALS) unless otherwise stated. The OALS name, logo, and brand identity are proprietary marks.

You may not reproduce, distribute, modify, display, or create derivative works from any content on this Website without our prior written permission. Unauthorized use of our intellectual property may result in legal action.

5. Services & Quotations

All services described on this Website are subject to availability. The information provided on this Website regarding our services (including but not limited to fleet capacity, vehicle specifications, and delivery capabilities) is for general informational purposes only.

Actual service terms, pricing, delivery timelines, and conditions will be governed by a separate written contract or service agreement signed between OALS and the client. No binding contract is formed solely through the submission of a contact form or enquiry on this Website.

All quotations provided are valid for the period specified in the quotation document. OALS reserves the right to revise quotations based on changes in fuel prices, toll charges, route conditions, or any other factors beyond our reasonable control.

6. User-Submitted Information

When you submit information through our contact forms (including the Reach Us popup and Contact Us page), you warrant that:

• The information you provide is accurate, complete, and not misleading.
• You have the right and authority to provide such information.
• You consent to OALS storing and processing this information as described in our Privacy Policy.

OALS reserves the right to reject or disregard any submission that appears fraudulent, spam, or otherwise illegitimate, at our sole discretion.

7. Limitation of Liability

This is a critical legal section. Please read carefully.

OverAll Logistics Solution (OALS) shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of, or inability to use, this Website or any of its content.
• Any errors, inaccuracies, or omissions in the Website content.
• Any third-party links or services referenced on this Website.
• Any delays, losses, or damages in the transportation of goods, except as specifically provided for in a separate written service contract.
• Any unauthorized access to or alteration of your transmissions or data.

For transportation services, liability for loss or damage to cargo is governed by the specific terms of the transport contract, consignment note, or bill of lading issued for that shipment, and is subject to applicable Indian carriage laws and standard industry practice.

To the maximum extent permitted by law, OALS's total liability for any claim arising out of or relating to these Terms or the use of this Website shall not exceed the amount paid by you (if any) for accessing the Website.

8. Indemnification

You agree to indemnify, defend, and hold harmless OverAll Logistics Solution (OALS), its founders, managers, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of or access to this Website.
• Your violation of any of these Terms.
• Your violation of any third-party rights, including intellectual property or privacy rights.
• Any false or misleading information you submit through our forms.

9. Third-Party Links

This Website may contain links to third-party websites or services that are not owned or controlled by OALS, including Google Maps, WhatsApp, and external CDN services. OALS has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that OALS shall not be liable for any damage or loss caused by your use of any third-party content or services.

10. Force Majeure

OALS shall not be liable for any failure or delay in the performance of its obligations arising from causes beyond its reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, civil unrest, government actions, strikes, lockdowns, pandemics, road closures, extreme weather conditions, or any other event that could not have been reasonably foreseen or prevented.

11. Disclaimer of Warranties

This Website and all its content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. OALS expressly disclaims all warranties, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Warranties that the Website will be uninterrupted, error-free, secure, or free of viruses.
• Warranties regarding the accuracy, completeness, or reliability of any content.

12. Termination

We reserve the right to terminate or suspend your access to this Website immediately, without prior notice or liability, for any reason, including breach of these Terms. Provisions that by their nature should survive termination (including intellectual property, limitation of liability, indemnification, and governing law) shall survive.

13. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of India. Any dispute, controversy, or claim arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from these Terms, and the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and OverAll Logistics Solution (OALS) regarding your use of this Website and supersede all prior agreements and understandings.

16. Contact for Legal Matters

For any questions, concerns, or legal notices regarding these Terms & Conditions, please contact: